Your questions,
answered.
Find out what to expect before your first visit. If you’d like to talk something through, send us a question.
Training with us
Do I need to be fit or have lifted weights before?
No. We welcome beginners and people returning to training. Your coach will explain the exercises and help you find a suitable starting point.
What happens in a typical session?
You’ll follow a coached full-body workout lasting around 45–50 minutes. Your coach explains the exercises, checks your technique and helps you choose suitable weights. Each training day has a different workout, kept consistent for the month so you can build confidence and progress.
Will I be lifting the same weights as everyone else?
No. You’ll use weights that suit your experience and ability. Your coach can adjust the exercises and guide your technique, so you can work at your own level.
How is small-group personal training different from a normal gym class?
Our sessions have a maximum of eight people, with a clear training plan and individual coaching within the group. There’s time for technique feedback and help choosing suitable exercises and weights.
Can I come on my own?
Yes. You can book your own place without bringing a partner or group. Your coach will welcome you and help you settle into the session.
Can I train with an injury or health condition?
Please contact us before booking so we can discuss whether the sessions are suitable and what adjustments may be possible. We may need more information or medical clearance before you take part. Not every condition can be accommodated.
Your first visit
How do I book my free first session?
Open the live timetable, choose an available session and enter your booking details. Complete the required health questionnaire and follow the remaining steps to confirm your place.
What should I bring, and when should I arrive?
Wear comfortable training clothes and bring some water. Please arrive 5–10 minutes before your first session so you can meet your coach and get settled.
Where is the studio?
We’re off Marina Avenue, Motspur Park, KT3 6NQ—just one minute from Motspur Park station. Follow the path between number 2 and the rear of Access Garage Doors. You’ll find our studio in the unit with the large silver shutter.
Is there parking?
There are two parking spaces directly outside the studio, available on a first-come, first-served basis. Free street parking is also available on Marina Avenue and surrounding roads.
Are there changing facilities?
Yes. We have a toilet, shower and changing facilities.
What happens after my free session?
If you’d like to keep training, speak to your coach about membership. The options are 4 sessions per month for £80 or 8 sessions per month for £140. You can read more about membership, bookings and cancellation below.
Memberships & bookings
How much does membership cost?
Four coached sessions per month cost £80. Eight coached sessions per month cost £140. Memberships have a one-month minimum commitment and then continue on a rolling monthly basis.
Do I have to attend on the same day each week?
No. You can choose different days, subject to availability, and attend more than once in a week. Book each session through Gymdesk and stay within your monthly session allowance.
When do my sessions renew, and do unused sessions carry over?
Your monthly session allowance renews on the 1st. Unused sessions expire at the end of the month and do not carry over.
What if I need to cancel a booked session?
Cancel through Gymdesk at least 12 hours before the session starts to get your session credit back. Cancellations less than 12 hours before the start and no-shows use one session from your allowance. Returned credits remain subject to the normal monthly expiry.
How do I cancel my membership?
After the one-month minimum commitment, you can cancel your membership yourself through the Gymdesk member portal before your next scheduled payment. No extra notice period or request to the studio is required.
Can I freeze my membership?
You may request one membership freeze per year, lasting one calendar month from the 1st to the last day of that month. No membership fee is charged for the approved freeze month. Requests must be submitted in writing and approved by Strength & Co.
Extra sessions
Can I buy extra sessions?
Yes. Members can buy a top-up session for £20. The separate pay-as-you-go option for non-members is £25 per session. Ask us about adding an extra session.